Valeshard Support

We usually reply within two working days.

Email support@techone.studio and include your device model, OS version, game version and a short description of the problem.

FAQ

How do I restore my purchases?

Open Settings in the game and tap Restore purchases. Purchases are tied to your Apple ID or Google Play account.

Do I need to spend money to win?

No. Every stage can be won without spending anything. Crystals only buy Boosters before a battle.

Why does a chapter download?

Each chapter downloads its maps, scenes and music the first time you reach it, about 45 MB per chapter.

I found a bug or balance issue.

Please email us with your device model, game version and the stage number.